Care coordination across CaliforniaMon–Fri · 8am–6pm PT(818) 574-3333TTY 711Language assistance
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Nondiscrimination & language assistance

Everyone gets the same help, in a language they understand.

Read this site in your language

These pages are available in Spanish, Armenian, Russian, Chinese (Traditional), and Vietnamese: the home page, the page for families, the contact page, and this page. The English version is the reference text. If anything is unclear, call us. We can talk it through in Armenian or Russian, and for Spanish and other languages we work with you to arrange communication.

Nondiscrimination

Prime Care Link provides the same care-coordination and resource-navigation support to everyone, and does not exclude people or treat them differently because of race, color, national origin, ancestry, age, disability, sex, gender identity, sexual orientation, religion, language, source of payment, or any other characteristic protected by law.

Language assistance

Armenian and Russian are spoken in-house. For Spanish and other languages, we work with you to arrange communication in the language the patient or family prefers. Every referral and contact form asks for the preferred language, and any non-English or ASL request is flagged before anyone follows up, so nobody defaults to a voice-only call to a deaf or hard-of-hearing person or an English call to a family that does not speak it.

Languages you can select on our forms:

  • English
  • Spanish
  • Chinese — Mandarin
  • Chinese — Cantonese
  • Tagalog / Filipino
  • Vietnamese
  • Korean
  • Persian / Farsi / Dari
  • Hindi
  • Arabic
  • Armenian
  • Russian
  • Punjabi
  • American Sign Language — ASL

If your language is not listed, choose "Other" and tell us what it is.

Deaf and hard of hearing

Reach us through TTY 711. If you select American Sign Language on a form, we will confirm the best way to communicate before any follow-up.

If you believe you were treated unfairly

Tell us directly: (818) 574-3333, primecare4all@gmail.com, or the contact page. We will look into it and respond.

Serene Care Network Inc, doing business as Prime Care Link · Last updated October 2026.

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