Care coordination across CaliforniaMon–Fri · 8am–6pm PT(818) 574-3333TTY 711Language assistance
English
Care, A to Z

Every kind of care, explained.

43 kinds of care, in plain language: what each one is, who oversees it, the questions to ask, and the official place to check a provider.

All 43 kinds of care

Help at home

Places to live with care

After a hospital stay

Serious illness and comfort

Day programs and community

Equipment, rides and meals

Doctors and specialty care

Benefits, rights and planning

General information, not medical advice. Official links checked October 22, 2026.

What we coordinate

Eighteen categories, across the continuum

We do not provide clinical care, medical advice, clinical assessments, or emergency services. We help coordinate access to the people who do.

Not sure what to call it? Start with what you need.

I'm looking forAll 18 categoriesOr call us

Hospitals

Help with what comes after a hospital stay: discharge planning, transfers, and the care that follows.

Ask about this care: Hospitals

Physicians & Care Teams

Help finding a primary care doctor or specialist, and keeping the care team informed during a transition.

Ask about this care: Physicians & Care Teams

Medical Groups & IPAs

Help for medical groups and independent practice associations (IPAs) arranging care for their patients after a hospital stay or a change at home.

Ask about this care: Medical Groups & IPAs

Skilled Nursing

Licensed skilled nursing facilities for short-term rehabilitation after a hospital stay, complex nursing needs, or longer-term care.

Ask about this care: Skilled Nursing

Rehabilitation

Inpatient and outpatient rehabilitation, including physical, occupational, and speech therapy.

Ask about this care: Rehabilitation

Home Health

Skilled nursing, therapy, and aide services delivered in the home when ordered and managed by licensed providers.

Ask about this care: Home Health

Home Care

Non-medical help at home, such as bathing, dressing, meals, light housekeeping and companionship, from home care organizations licensed by the state. We explain how it differs from Medicare home health. We do not hire or schedule caregivers.

Ask about this care: Home Care

Hospice & Palliative Support

Comfort-focused hospice care at home or in a facility, and palliative care alongside treatment. Doctors certify hospice eligibility.

Ask about this care: Hospice & Palliative Support

Wound Care

Wound care at home, in an outpatient clinic, or in a facility, as ordered by the patient's clinician.

Ask about this care: Wound Care

Assisted Living

Licensed communities where older adults live with help for daily activities and 24-hour supervision, without the medical care of a nursing home.

Ask about this care: Assisted Living

Memory Care

Licensed assisted living settings with dementia care programs, for people who need a secure, structured place to live.

Ask about this care: Memory Care

Board & Care

Smaller licensed residential care homes with 24-hour supervision and help with daily activities, in a home-like setting.

Ask about this care: Board & Care

Respite Care

Short stays and time off for family caregivers, in licensed residential settings, adult day programs, or through a hospice benefit when it applies.

Ask about this care: Respite Care

Adult Day Programs

Daytime programs with activities, meals and supervision, including Community-Based Adult Services (CBAS) for eligible Medi-Cal members.

Ask about this care: Adult Day Programs

Medical Equipment

Help finding a supplier for the equipment and supplies needed for a move home or to another setting.

Ask about this care: Medical Equipment

Transportation

Rides to appointments and discharges, including the medical transportation that Medi-Cal and some health plans cover.

Ask about this care: Transportation

Benefits & Programs

Where to apply for Medi-Cal, In-Home Supportive Services (IHSS), the Assisted Living Waiver and VA benefits. We explain the steps; the agencies decide eligibility.

Ask about this care: Benefits & Programs

Community Support

Connections to practical support such as caregiver support groups, home-delivered meals, and local community and nonprofit programs.

Ask about this care: Community Support

Licensed settings only. We check each license at the issuing agency's own registry.

How a referral works

The same four steps for every request

From the first call to the handoff.

1

Submit

Start with a short referral form or a phone call. Share the basic situation, current setting, discharge timing, location, coverage and the type of support being requested.

2

Review

We review the information, ask about anything missing, and confirm what matters most, so we know where to start.

3

Organize options

We organize resource options based on the needs described to us, location, timing, family preferences, coverage and provider availability. Prime Care Link does not make clinical, admission, placement, or service decisions.

4

Coordinate next steps

We help connect the appropriate parties, support communication, and follow up so the referral does not get lost between handoffs. Final decisions remain with the patient, family, legal representative, and licensed providers.

CallFind careReferral