Care coordination across CaliforniaMon–Fri · 8am–6pm PT(818) 574-3333TTY 711Language assistance
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For providers and organizations

Offer care? Be found by the people who need it.

Facilities, agencies, clinicians, programs, suppliers and community organizations across California can ask to be among the options we organize.

Who can join

Every kind of organization that offers care

If you offer licensed care or a community service people rely on, across California, you can ask to be included.

Skilled nursing facilities
Assisted living and memory care
Board and care homes
Adult residential facilities
Home health agencies
Hospice and palliative programs
Home care organizations
Physician groups and house-call practices
Rehabilitation and therapy providers
Wound care providers
Adult day programs and CBAS centers
PACE organizations
Medical equipment suppliers
Medical transportation
Dialysis centers
Behavioral health programs
Community and nonprofit programs
Legal and benefits counseling
Your license

Before anything else, we check your license at the source

We're

Your license comes from the California Department of Public Health (CDPH), Licensing and Certification. We check it there before anything else.

Anyone can open those registries, so you can see exactly what we see.

How it works

How joining works

1

Tell us who you are

What you offer, where, in which languages, and your license numbers.

2

We check your license

At the agency that issued it, and your Medicare status where it applies.

3

Our answer, by email

Included, not included and why, or what else we need.

4

When a need fits

You can be among the options we organize, alongside others that fit.

What we look at

  • A current license at the issuing agency, matching the address and the type of care
  • Medicare status, where it applies
  • The areas, languages and kinds of care you actually offer
  • Who to call, and how to reach you after hours

Keep us current

Openings, areas and languages change. Tell us when they do, and we update what we know.

You are always free to accept or decline any referral, and people are always free to choose any provider.

What inclusion gets you

  • Being included in the options we organize for a family or a discharge planner, when you fit the need
  • Being contacted directly when a referral matches what you do and where you do it
  • Having your capabilities, languages, and service area described accurately
  • Hearing back from us when a referral we sent you is no longer needed

What it does not get you

  • Priority, ranking, or a place at the top of any list
  • Exclusivity, or a capped roster that keeps competitors out
  • Faster or earlier access to referrals than anyone else
Published criteria

Who we include

The same standard for everyone, published here so nobody has to guess.

  • Currently licensed, certified or registered as the law requires for the services offered, confirmed at the issuing agency's own registry
  • In good standing at that registry
  • Accurate about capacity, languages, and service area
  • Responsive: a referral we send you gets an answer, either way
  • Not excluded or suspended from Medicare or Medi-Cal programs

These criteria are the standard, and any change is published here before it takes effect. Inclusion is not a rating or an endorsement.

Ask to join

Tell us who you are

Your license number, the services you offer, the areas you serve, the languages your staff speak, and how you prefer to receive referrals. We verify the license at the issuing agency's own registry before anything else, then email you back.

What happens next

  1. We check your license at the agency that issued it, and your Medicare status where it applies.
  2. We email you back with our answer: included, not included and why, or what else we need.
  3. When a need fits what you do and where you do it, you can be among the options we organize, alongside other providers that fit.
Partner with us

Work with us

We work with hospitals, health plans, medical groups, community organizations and employers that want a clear path into the care system for the people they serve.

Hospitals and health systems
Health plans, IPAs and PACE
Medical groups
Community, faith and senior organizations
Employers and assistance programs
(818) 574-3333
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