Healthcare Navigation

Connecting Patients and Families to the Right Care Resources

Prime Care Link helps patients, families, and healthcare professionals find appropriate care resources across the continuum — from hospital discharge to long-term community support.

HOW IT WORKS
Step 1
Submit
Start with a referral form or phone call and share basic details about the care situation, timing, location, and support needed.
Step 2
Review
We review the request, clarify priorities, and understand what kind of care resources or support may be needed.
Step 3
Organize Options
Prime Care Link organizes care-provider, placement, home-based care, and community support options that may fit the situation.
Step 4
Coordinate Next Steps
We help keep communication moving between families, care teams, and service providers while final decisions remain with the appropriate decision-makers.
Our Network

A complete continuum of care

We help identify appropriate care resources across the continuum, coordinated through one point of contact.

Hospitals
Physicians
Medical Groups
Skilled Nursing
Rehabilitation
Assisted Living
Board & Care
Home Health
Hospice
Wound Care
Who We Serve

Supporting Patients, Families, and Care Professionals Across the Care Journey

Whether you're a discharge planner coordinating a transition, a family exploring options for a loved one, or a physician seeking care resource information — Prime Care Link is your single point of coordination.

  • Patients & Families
  • Hospitals
  • Physicians
  • Case Managers
  • Social Workers
  • Discharge Planners
  • Medical Groups
  • Community Partners

Need support with a time-sensitive care transition?

Submit a referral and our Care Network Director will respond promptly to help identify appropriate care resources.

Prime Care Link helps coordinate access to healthcare providers, care services, placement options, and community resources. We do not provide clinical care, medical advice, clinical assessments, or emergency services. Final care, admission, placement, and service decisions remain with the patient, family, legal representative, and licensed healthcare providers.