Terms of Use

1. Informational Use Only

This website is provided for informational and resource-navigation purposes only. Content is intended to help patients, families, and care professionals understand general care-transition and resource-navigation options. It does not create a professional, clinical, or legal relationship between you and Prime Care Link.

2. No Medical Advice

Prime Care Link does not provide medical advice, clinical assessments, diagnosis, treatment recommendations, or emergency services. Nothing on this website should be interpreted as a substitute for professional medical, legal, or financial advice from a qualified licensed provider. Always consult an appropriate licensed professional for advice related to your specific situation. For emergencies, call 911.

3. No Provider Guarantee

Prime Care Link does not guarantee provider availability, acceptance, admission, placement, insurance coverage, or service availability. The information and options presented are based on general coordination efforts and may change without notice. Actual availability depends on the policies, capacity, and decisions of individual care providers, facilities, insurers, and service organizations.

4. Independent Decision Making

All clinical, admission, placement, and service decisions remain with the patient, family, legal representative, and licensed healthcare providers. Prime Care Link facilitates coordination and communication, but final decisions about care, services, and resources are made by the appropriate decision-makers.

5. Third-Party Resources

External resource links are provided for convenience and informational purposes. Prime Care Link is not responsible for third-party content, policies, services, availability, or privacy practices. Review the terms and privacy policies of any third-party website or service you visit.

6. Limitation of Reliance

Visitors should independently evaluate information presented on this website and consult appropriate licensed professionals when needed. Prime Care Link makes reasonable efforts to keep information accurate, but we do not warrant that all content is complete, current, or error-free. Use of this website is at your own risk.

7. Contact Information

Questions about these Terms of Use may be directed to:

Serene Care Network Inc
DBA Prime Care Link
2080 Empire Avenue, Suite 1160
Burbank, CA 91504